MW Digital ServiceDesk
Two people, two languages and a clearer conversation at the service desk.
Overview
MW Digital ServiceDesk connects two devices with separate views for staff and visitor, then carries the translated conversation between them.
Features
- Provides separate STAFF and RESIDENT views.
- Pairs two devices in one shared session.
- Brings two languages into one conversation.
- Accepts spoken input from both sides.
- Carries translated text between Polish and German.
- Restores the session after a brief connection loss.
Status & roadmap
Standard Beta for two devices and two languages. An institutional edition with a local hub, internal network and multiple endpoints is planned.
Who it helps and why
What the product does
MW Digital ServiceDesk connects two devices with separate views for staff and visitor, then carries the translated conversation between them.
Who it is for
For service, advice and reception desks handling face-to-face conversations in two languages.
Benefit
Each side sees the translation it needs on its own device and can stay focused on the matter at hand.
Features
- Provides separate STAFF and RESIDENT views.
- Pairs two devices in one shared session.
- Brings two languages into one conversation.
- Accepts spoken input from both sides.
- Carries translated text between Polish and German.
- Restores the session after a brief connection loss.
Status
BETA · COMING SOON
Standard Beta for two devices and two languages. An institutional edition with a local hub, internal network and multiple endpoints is planned.